This consultation paper sets out the proposed enhancements to the capital treatment for securitised and infrastructure investments for insurers under RBC 2.

Consultation number:

P018-2026

Start date:

02 November 2026

Closing date:

18 December 2026

MAS conducted thematic inspections of the complaints management practices of selected banks and insurers. The inspections assessed how the institutions have implemented measures to achieve fair dealing outcomes in the handling of retail customer complaints. The information paper sets out MAS’ key observations from the inspections, including sound practices and areas where the institutions should strengthen their complaints management frameworks.